Welcome to Ocimum. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing this website, you agree to these Terms & Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, please discontinue the use of our website and services.
2. Services
Ocimum specializes in:
- 3D Design Services
- Image-to-3D Model Conversion
- Custom Figurines & Human Busts
- Religious Idols
- Personalized Gifts
- Home Décor Products
- 3D Printing Services
- Industrial Prototyping & Product Development
All products and services are provided based on customer requirements and specifications.
3. Orders & Customization
- Customers are responsible for providing accurate information, images, dimensions, and specifications for custom orders.
- Design previews or approvals may be required before production begins.
- Once approved, changes may not be possible and may incur additional charges.
4. Pricing & Payment
- All prices are subject to change without prior notice.
- Orders will be processed only after payment confirmation.
- Ocimum reserves the right to refuse or cancel any order if payment issues arise.
5. Product Variations
Due to the nature of 3D printing and handcrafted finishing processes:
- Minor variations in color, texture, finish, and dimensions may occur.
- Product images displayed on the website are for illustrative purposes only.
6. Intellectual Property
- Customers must own or have authorization to use any images, logos, designs, or content submitted for customization.
- Ocimum shall not be held responsible for any copyright, trademark, or intellectual property violations arising from customer-provided content.
7. Production & Delivery
- Production and delivery timelines are estimates and may vary depending on project complexity and order volume.
- Delays caused by shipping providers, natural events, or circumstances beyond our control shall not be the responsibility of Ocimum.
8. Cancellations
- Orders may only be canceled before production begins.
- Once design work or manufacturing has started, cancellation requests may not be accepted.
9. Limitation of Liability
Ocimum shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
10. Warranty & Claims
- Products are inspected before dispatch to ensure quality standards.
- Any manufacturing defects must be reported within a reasonable period after delivery.
- Damage resulting from misuse, mishandling, accidents, or normal wear and tear is not covered.
11. User Responsibilities
Users agree not to:
- Submit unlawful, offensive, or infringing content.
- Attempt to disrupt website functionality or security.
- Use the website for fraudulent or unauthorized purposes.
12. Third-Party Services
Our website may contain links to third-party websites or services. Ocimum is not responsible for the content, policies, or practices of such external websites.
13. Privacy
Your use of this website is also governed by our Privacy Policy.
14. Changes to Terms
Ocimum reserves the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.